No. We are a home-based baking business.

To ensure we stay focused on our work, we prioritize responding to inquiries through our Facebook or Instagram page. Feel free to reach out there for any immediate queries and concerns — we're happy to assist!

Simply click the "Order Now" button on our website to be directed to our order form, then fill in your details and we'll get back to you to confirm. You may also message us on our Facebook or Instagram page if you have any questions.

Our products are carefully pre-ordered and scheduled to ensure quality and timeliness. We recommend confirming the availability and your preferred due date with us for a seamless experience.

We do our best to bring your desired theme to life while meeting your expectations. Before moving forward, we make sure to explain any design limitations.

This will depend on what you plan to order. We’re building our business step by step, and providing an OR is part of our future plans.

Custom orders placed 2-7 days before the due date are welcome and may include a rush fee to ensure timely delivery.

To secure your preferred slot, it's ideal to place your order at least one month before your due date, as slots fill up quickly.

We accept fund transfers via BPI and UB. We only allow GCash for short orders.

Full payment is required a month before your due date. Your payment will also serve as confirmation of your order. Failure to pay on specified deadline would automatically cancel your order.

A late payment charge will be included in your total.

While we don't allow cancellations and payments are non-refundable, you can rebook or use the amount for a different event within one year from the original event date.

A specific time between 9AM - 6PM will be provided depending on your order.

Yes. For custom, fragile, or bulk orders, we ensure safe delivery through Transportify, Lalamove, or Grab car. Motorcycle delivery is available for dry goods like cookies, bars, and pastries.

Our products may contain common allergens, including sugar, egg, gluten, wheat, nuts, dairy, and other ingredients commonly used in baking.

Proper storage is important. Temperature and humidity can greatly affect the quality, freshness, and appearance of our products. For best results, keep them in a cool, dry place or in an air-conditioned room. This helps preserve the product and keep the design intact, especially for customized orders.

If you’d like to extend the shelf life, our products may be refrigerated for up to 5–7 days. When ready to enjoy, you may warm them according to your preference. (Reheating is applicable only to bars, cookies, and pastries.)